Risk and Crisis Communication
Course code
old course code
Course title in Estonian
Riski ja kriisikommunikatsioon
Course title in English
Risk and Crisis Communication
ECTS credits
Assessment form
lecturer of 2021/2022 Spring semester
lecturer not assigned
lecturer of 2022/2023 Autumn semester
lecturer not assigned
Course aims
To develop competence to understand organisational risks, to give systematic overview about different types and phases of risks and crisis, to prepare students for effective action in the crisis communication
Brief description of the course
The course is an introduction to risk and crisis communication. Participants will get an overview what is risk and crisis communication from an organizations_ perspective and how can communication contribute to preventing events, threats and risks from becoming to a crisis, or mitigating a crisis from escalating. Participants will also learn how to monitor risks and to develop and improve crisis preparedness and measure organisations´ success in crisis communication. The course will include many examples from practice.
Learning outcomes in the course
Upon completing the course the student:
- knows history of risk and crisis communication;
- knowsprinciples of communicating risks;
. knows phases of crisis communication;
- knows research paradigms and main theories;
- knows reputational risks and crisis;
- knows crisis communication;
- can measurement of communication.
Mart Soonik, MA