Intercultural Management
Course code
KOI7050.FK
old course code
Course title in Estonian
Kultuuridevaheline juhtimine
Course title in English
Intercultural Management
ECTS credits
3.0
Assessment form
Examination
lecturer of 2023/2024 Spring semester
Not opened for teaching. Click the study programme link below to see the nominal division schedule.
lecturer of 2024/2025 Autumn semester
Not opened for teaching. Click the study programme link below to see the nominal division schedule.
Course aims
The purpose of this course is to expose students to selected topics in the area of managing in a multicultural environment. "Intercultural Management" is the practice of applying management principles in a multicultural environment by describing organisational behaviour, analysing and comparing organizational behaviour in different countries.
Brief description of the course
Students will learn about the challenges that managers of both domestic and international businesses face in managing across cultural boundaries.
The course will focus on the impact of culture at the level of the individual, the team and the organisation.
It will demonstrate how cultural factors influence behaviours in the workplace, and develop skills needed to manage effectively in cross-cultural situations.
The following topics will be covered: fundamental dimensions of culture, how culture affects behaviour, cognition, motivation, and emotion in organisations, cross-cultural communication, negotiation and conflict resolution, management of a multi-cultural workforce and the impact of group heterogeneity/homogeneity on various group performance aspects.
The course will focus on the impact of culture at the level of the individual, the team and the organisation.
It will demonstrate how cultural factors influence behaviours in the workplace, and develop skills needed to manage effectively in cross-cultural situations.
The following topics will be covered: fundamental dimensions of culture, how culture affects behaviour, cognition, motivation, and emotion in organisations, cross-cultural communication, negotiation and conflict resolution, management of a multi-cultural workforce and the impact of group heterogeneity/homogeneity on various group performance aspects.
Learning outcomes in the course
Upon completing the course the student:
- is able to use the tools (models, frameworks) in order to analyse and appreciate critical incidents in multicultural business settings;
- is able to build bridges between people from different cultures in an international negotiation situation;
- is able to describe a culture in terms of a multi-dimensional model and discuss the management implications of a given culture's location in the model;
- recognizes the relationships between cultural values and communication styles as they affect inter-and intracultural communication of managers, personnel and clients of multinational and multicultural corporations and organizations;
- is able to anticipate and manage the cultural issues that will likely arise when people from any two cultures do business;
- has developed skills relevant to managers of multinational corporations, as well as those operating in other dimensions of business.
- is able to use the tools (models, frameworks) in order to analyse and appreciate critical incidents in multicultural business settings;
- is able to build bridges between people from different cultures in an international negotiation situation;
- is able to describe a culture in terms of a multi-dimensional model and discuss the management implications of a given culture's location in the model;
- recognizes the relationships between cultural values and communication styles as they affect inter-and intracultural communication of managers, personnel and clients of multinational and multicultural corporations and organizations;
- is able to anticipate and manage the cultural issues that will likely arise when people from any two cultures do business;
- has developed skills relevant to managers of multinational corporations, as well as those operating in other dimensions of business.
Teacher
Marie-Therese Claes